Saturday, April 13, 2013

NVR Mortgage Update #2

I sent an e-mail to our NVRM loan officer on 28-MAR-13 get an update on our loan status and request on some small loan detail information but still have yet to hear back.  Our initial NVRM meeting for the Loan Application was 26-MAR-13.  I'm concerned.  We have received a specific letter today we requested stating we're purchasing a home that we worked through RH to get from NVR but we've heard NOTHING directly from NVR or the LO.  No calls, no letters, no request for additional information, not a single peep.  Should we be concerned?  Should we consider this bad customer service?  I have no idea if we ever made it to under-writing.  I have no idea if our file is sitting under a dried out coffee cup on someone's desk or if it fell into the trash can near the edge of this same desk.  This goes beyond no news is good news because now I feel like I'm completely in the dark and nervous!



~Update~
I've spoken to our SR and she assures me everything is good.  There is usually around 2 weeks of silence as things work through the process.  She also assures me that if NVR needed something they'd let us know.  I'm beginning to think that because we were so very thorough when we were preparing for the loan application that we may have given them everything they needed.  Let's hope so :)

13 comments:

  1. Sounds like we have the same loan officer. Are you in MD? I sat with a loan officer since the 3rd week in February and have not heard a single word.....nada!

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    1. Ohio. I was assured it was because there were no issues and we're going through the process. Basically no news = good news. I hope this means the same for you!

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  2. Oh if you were in underwriting you will know. No worries NVR will come a knocking!

    Did you get pre-approved yet from NVR?

    It took 45 days from our application to hear anything.

    It will happen, dont worry too much.

    But as I always say, be proactive, be a PITA, call them and email then for updates, even if the update is...............there is no update!

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    1. We were pre-approved 2 weeks before we went in for the loan application. Thanks for the advice. Maybe I will become a bit of a pest, but I also don't want to rock a boat! LOL!

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  3. The loan process takes the longest and is most excruciating. We have not heard much from our actual loan officer, but our loan processor has been on top of us throughout the process. Do not worry too much about the delay. They seem to only like to give updates when they are available. Perhaps no news is good news?

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    1. That's what our SR said :) Hopefully it does mean good news.

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  4. It is definitely frustrating! We were at the RH selection center the other day with a woman who was a mortgage underwriter for a large national bank, and she has gone 3 weeks without hearing anything. She said is if ridiculous the amount of documentation they request from us, and how long it takes. We were thinking about doing a dual application and going through our personal bank (already preapproved) and they said they could have our COMPLETED approval in 45 minutes and fax over our commitment letter...but then of course if we go with them, we don't get all of the wonderful NVR incentives ;)

    buildingourravenna.blogspot.com

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    1. Yeah, the incentives are so very nice!

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  5. My fiance and I are waiting to hear back on our loan approval in PA. Heard news today that they are reluctant to sign off due to "payment shock" We are currently living with my fiance's parents saving for our wedding and house and are only paying them $500. NVR is saying with our mortgage amount being triple that amount, they think we may default since we are not use to the payments. (Everything else is perfect i.e. income to debt ratio, employment history, my credit is fine, fiance's is a little lower but still within the guidelines) We are also getting a USDA loan, they stated if USDA approves, NVR would too. Has anyone gone through this? Ever heard of this "Payment shock"? We are worried that we will not get our loan and lose our home. Any advice is appreciated!

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    1. I have never heard of "payment shock" Have they given you a time frame for this?

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