So, over these last few days, before our scheduled meeting with Elizabeth, the Ryan Homes sales representative today, I had been doing a lot of research on Ryan Homes, quality of homes built by Ryan Homes, and customer service satisfaction. I spent a lot of time on their website, on blogs, on home building sites, and customer complaint websites. Some of the information I found was very scary. There was also an overwhelming amount of positive information as well.
To be honest, the negative reviews are scary to me. I'm a limited income single mom with the hopes of finding a good quality home that will last the years for myself, my mother, and my children. Money doesn't grow on trees around us. I've always been a person to read reviews and to do my research, but I also to go to the horses mouth. I knew that no matter what I learned that we planned to attend the appointment, if only for informational purposes. Let's compare our process. I found this on the Ryan Homes website:
RYAN SIMPLIFIES HOMEOWNERSHIP
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Reserve a Homesite
- Personalize Your Home
- Make a Purchase Agreement
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Apply for a Mortgage Loan
- Complete Your Down Payment
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Construction Begins
- Go to Closing and Move in
When I walked through the model home's door I saw a very smiley face. I introduced myself and my mother to the SR and peeked a little at the framed site map and model home floor plans, but it took 45 seconds for us to walk into the office and get right down to business. Sometimes you just have to skip the fluff. I didn't want to get too hopeful and wander too much around a model that may not even be within our reach.
Our Process